New ATM technology under development

BIRMINGHAM, Ala. (WIAT) – A new ATM technology may soon end face-to-face interaction at banks.

The new technology allows customers to do most of bank interfacing at the drive-thru ATM.

The first step is to identification.

Customers identify themselves by swiping a debit, credit card or driver’s license.

A live teller based in another state will then pop up to assist to finish the transaction.

Bank administrators say the machines can perform about 80 percent of the functions of a traditional teller.

Analysts hope the new technology will retain customers and keep costs down.

Copyright 2013 WIAT-TV CBS 42

blog comments powered by Disqus